Meet Our Veterinarians

If you’re looking for vets in West Knoxville who will love your pet just as much as you do, you’re in the right place! Lange Animal Hospital is staffed with friendly, experienced doctors who are committed to caring for pets with the same level of care that they’d want for their own pets.

Randall L. Lange, DVM


Education: Earned DVM from Iowa State University in 1975, along with my twin brother, Rick

Personal life/career journey: I’m a farm boy from Iowa who has resided in beautiful east Tennessee for 40 years and is proud to say that my blood is definitely orange now! Go Vols! Rick and I opened up the original Lange Animal Hospital in December, 1977, but we were condemned by the Pellissippi Parkway and forced to relocate to our current location in March, 1993. Tragically, Dr. Rick was involved in a fatal automobile accident in November of 1999, but his spirit continues to guide all of us at LAH every day. He is missed very much!

Pets: Josh, Jrs. (J.J.) and Josh 3.0, golden retrievers, and Smoky G, the resident cat at Lange Animal Hospital

Family: Wife, Christy, and daughter, Jessica

Hobbies: Working out, basketball, biking, shooting, guitar, and writing children’s books (including ones about his golden retriever, Josh, as the main character)

Most rewarding part of your career: Becoming a part of so many families by caring for their family pets, and using the human-animal bond to help people, especially children in need

Greatest life accomplishment: Being a devoted husband and father

Favorite comfort food: Cookies and cream ice cream, chili, and peanut butter and jelly sandwiches

Three things you love: My Lord Jesus Christ, my family (including my dogs), and children, especially those in need

Advice for pet owners: 1) Always be alpha in your pack of pets, 2) Make time to become a big part of your pets’ lives, and 3) Always feed the best diets to your pets (and not human food).

Kelly Miller, DVM

Education: University of Tennessee, 1992

Family: Husband, Kevin, and daughter, Josie

Pets: Looper (Labrador) and Cellour, Knievel, Max, Rufus (cats)

Most rewarding part of your career: All the wonderful relationships I have with the owners of my patients

Greatest life accomplishment: Being a mom

Favorite comfort food: Coffee and chocolate

Three things you love: My family, my pets, and afternoon naps

Advice for pet owners: Basic obedience is a must for all dogs, and preventative care is essential for a healthy pet.

Fun fact: I have run five marathons.

Wade Milam, DVM

Education: University of Tennessee College of Veterinary Medicine, 1995

Family: Wife, Courtney, and four children

Pets: Zion, a mixed breed, and Darby, a golden doodle

Hobbies: Hiking, fly fishing, and reading

Favorite part of your career: Relationships built with people and their pets

Greatest life accomplishment: Convincing my wife to marry me

Favorite comfort food: Hamburgers and fries

Three things you love: Singing in church, reading history, and exploring national parks

Katy Malone Burton, DVM

Education: UTCVM, 2000

Pets: Archie (cat), Petunia (DSH), Roo (Chihuahua)

Hobbies: Hiking, running, volleyball, and paddleboarding

Most rewarding part of your career: Building relationships with my clients

Favorite comfort food: Meatloaf and mashed potatoes

Three things you love: My kids, Jesus, and the ocean. I also enjoy going to area kindergarten classes to teach kids about veterinary medicine.

Jay Rivais, DVM

Education: Ross University. St. Kitts, West Indies 2017. Clinical year at Murdoch University. Perth, Western Australia

Family: I’m a New Englandah. Born and raised in New Hampshire. Most of my family lives around Boston. My brother is an active duty Marine and my sister is a retired Army veteran.

Life/journey: I have wanted to be a vet since I was 4. I started in the kennel and worked my way up. I was a technician for 10 years (4yrs as a head tech) before vet school. I have dabbled in exotic pets, zoo, wildlife and aquatic medicine since 2007. I spend most of my vet school career tracking in these disciplines. My love for exotic species brought me around the world and gifted me the opportunity to work with some of the world’s most endangered and high profile species.

Pets: Cowboy (dog from St. Kitts), Applesauce (cat from St. Kitts), Russia (cat from US), Olive (terrapin)

Hobbies: 4wheeling, Snowboarding, Scuba diving, Crocheting, Painting (watercolor), Lacrosse

Most rewarding part of your career: wildlife rehabilitation

Favorite comfort food: peanut butter and fluff (its a New England thing and a taste of home)

Fun Facts: I have lived in 3 countries and visited about 20 countries. I love to travel and learn about new cultures, languages, and of course food!

Shannon Cruze, Practice Manager

Family: Husband, Michael, and four kids including the newest addition, Gabe, (often seen at the hospital)

Pets: Lulu (lab), Sophie (tabby cat), and Night terror (demon cat)

Most rewarding part of career: Getting to do what I love and build relationships both with employees and clients

Greatest life accomplishment: So far, keeping four tiny humans alive

Favorite comfort food: Mac and cheese

Three things I love: My family, watching my kids play sports, and reading in silence (with a nice glass of wine)